Court Guide · Sources checked 9 September 2026
Check the claim route before issuing
GOV.UK explains the routes for making a court claim for money. The online service and the paper N1 form have their own instructions and eligibility conditions. A claim is not automatically allocated to the small claims track merely because a particular form is used.
Read the relevant pre-action requirements and consider advice before issuing. Keep the contract, invoices, correspondence and other evidence together. Check the correct legal identity and address of the person or organisation involved.
Budget for the right fees
The issue fee for a specified money claim depends on the amount claimed, including interest. A hearing or a later application can involve another fee. The fee finder links each entry to the official conditions; it does not calculate solicitor costs or decide whether costs could be recovered.
Help with Fees is a separate scheme. Check its timing and evidence requirements before submitting the underlying claim or application.
Respond to mediation and court directions
The official claim process includes information about mediation. Read the instructions for your claim and respond to appointment arrangements and deadlines. Do not assume participation is optional merely because the dispute is small.
Keep a clear copy of the documents you send, the date they were sent and any acknowledgement. If you receive a claim, use the defendant guidance and the response deadline on the papers rather than the claimant checklist.
Prepare for a hearing
- Read the latest order and hearing notice, including whether attendance is remote.
- Check the directions for evidence and document exchange.
- Plan the journey and allow time for entry checks.
- Prepare a concise chronology and keep relevant documents organised.
- Ask the court in advance about access or communication support.
After a decision
Read the order carefully and note any payment or other deadline. Winning a claim does not itself guarantee payment; enforcement is a separate process with its own requirements and fees. Seek advice promptly if you are considering an appeal.
Related information
General practical information, not advice on your individual case. Follow your court’s instructions and speak with a qualified adviser about legal decisions.