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Cardiff Civil and Family Justice Centre

Address, contact details and practical information for Cardiff Civil and Family Justice Centre in Cardiff.

Family CourtCounty Court
Information from the court

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Address and contact details

Visiting address
2 Park Street Cardiff CF10 1ET
Enquiries 03001235577

National Contact Centre for Civil & Family Court Mon -Thu 9am-5pm Fri -9am-4:30pm

Welsh language helpline 0300 303 5174

for Welsh-speakers civil and family

Enquiries 02920 376 443

Court of Protection

More telephone contacts (7)
Enquiries 02920 343 685

Support through Court

Family public law (children in care) 0330 808 4424

Digital process for case numbers starting with C5

Business and property courts 02920376410

Courts in Wales (High Court Only) and King’s Bench Division Cardiff

Enquiries 02920376460

administrative Court Office (Wales and the West) for Judicial Reviews only

Welsh language helpline 03003035174

Welsh Speakers

Enquiries 03003030642

Divorce Contact centre Mon -Thu 9am-5pm Fri -9am-4:30pm

Welsh language helpline 03003035171

welsh speakers Divorce

DX: 99500 Caerdydd/Cardiff 6

Email contacts
Enquiries cardiff@supportthroughcourt.org

Support through Court

Family public law (children in care) family.cardiff.countycourt@justice.gov.uk

Paper process including C100 applications

Family public law (children in care) contactfpl@justice.gov.uk

Digital process for case numbers starting with C5

Enquiries Cardiffcop@justice.gov.uk

Court of Protection Wales

Enquiries administrativecourtoffice.cardiff@justice.gov.uk

Administrative Court Office only

FGM and forced marriage FGMFMWales@justice.gov.uk
Business and property courts BPC.Cardiff@justice.gov.uk

Business and Property Courts in Wales (High Court Only) and King’s Bench Division Cardiff

Location map

Check the entrance and address against your appointment or hearing notice. Map data © OpenStreetMap contributors.

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What to expect at Cardiff Civil and Family Justice Centre

For an in-person hearing at Cardiff Civil and Family Justice Centre, start with the address and time on your hearing notice. Plan the journey to CF10 1ET and allow extra time for the security checks at the entrance.

Family hearings can involve sensitive personal information. The judge decides who may attend, and different rules can apply to different hearings. Check arrangements for a supporter, children or a separate waiting area with the court in advance.

Before you leave home

Bring your hearing notice, case reference and the documents you have been asked to provide. Keep important papers organised so you can find them during the hearing. Check the court’s security rules before packing food, drinks or other items, and put your phone on silent before entering a hearing room.

The court lists hearing loop, baby changing facility, disabled access among its facilities. The descriptions below explain what is available. If you need an adjustment, contact the court beforehand so staff can discuss the arrangements for your visit.

When you arrive

Follow the signs to security, then find reception or an usher. Give your case reference if asked and check the courtroom or waiting area. If you do not understand a practical instruction, ask staff to explain it. Tell the usher if you need a break, assistance or cannot hear what is being said.

Can someone come with me?

Check before bringing a supporter or child. Public access and permission for supporters depend on the type of hearing and any order made by the judge. A person accompanying you is not automatically allowed to speak for you.

What if I am late or cannot attend?

Contact the court using the number for your type of case and tell your legal representative as soon as possible. Explain the problem and follow the court’s instructions. Do not assume that sending a message changes the hearing date.

Is my hearing definitely in this building?

Use the venue on your current hearing notice. Buildings can handle different types of work, and a listing on this directory does not confirm where an individual case will be heard. Telephone and video hearings have separate joining instructions.

General preparation guidance; the court’s instructions for your hearing take priority. Read the attending-court guide and official sources.

Opening times

Counter service by appointment only

10:00 -14:00 call 03001235577

Court open

09:00 - 16:30

Building and counter opening times may differ from your hearing time. Follow the time and venue on your hearing notice.

Getting to Cardiff Civil and Family Justice Centre

Use the postcode CF10 1ET to plan your journey, then check the building name and entrance against your court letter.

Directions open in Google Maps. Check live services, parking charges and accessibility with the transport operator. Allow time for court security.

Facilities and accessibility

Wireless network connection

WIFI for court users

Interview room

There are 17 consultation rooms available

Hearing Loop

A loop system for the hearing impaired is available in courtrooms 1, 2, 3, 4, 5, 6, 13, 15 and 16

Refreshments

A cold drinks vending machine is available on the 1st floor and snack and hot drinks vending machines on the 2nd and 3rd floor

Hidden Disabilities Sunflower network

Lanyards available on request.

Assistance dogs

Assistance dogs are welcome.

Baby changing facility

Baby changing facilities are available.

Disabled access

This building has a ramp to the building entrance, a lift between the ground floor and the first floor, and level access in to court rooms and hearing rooms.

Video facilities

Court/hearing room video facilities and prison to court video link facilities are available by prior arrangement. Please contact the court by telephone or email to let us know of your requirements.

Witness service

Support Through Court is available on site to provide assistance. https://www.supportthroughcourt.org/

Contact the court before your visit if you need an adjustment, interpretation or other support. A listed facility does not confirm it is available for your particular hearing.

Areas of law handled

AdoptionBankruptcyChildrenDomestic violenceFGMForced marriageHigh Court District RegistryHousing possessionMoney claimsSocial security

Use your hearing notice to confirm which court is dealing with your case.

Prepare for your visit