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Cardiff Social Security and Child Support Tribunal

Address, contact details and practical information for Cardiff Social Security and Child Support Tribunal in Cardiff.

Tribunal
Information from the court

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The source lists a contact or postal address for this service. Do not travel here unless your hearing notice or the court confirms this is your venue.

Address and contact details

Listed address
Eastgate House 35-43 Newport Road Cardiff CF24 0AB
Enquiries 0300 123 1142
Welsh language helpline 0300 303 5170

for Welsh -speakers

Fax 08707394438
Email contacts

Location map

Check the entrance and address against your appointment or hearing notice. Map data © OpenStreetMap contributors.

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What to expect at Cardiff Social Security and Child Support Tribunal

This service lists a contact or postal address. Confirm whether your hearing is in person, by telephone or by video before making travel arrangements.

The hearing notice and any directions explain what your hearing is for and how to attend. A court or tribunal may deal with several matters during a session. Check in on arrival and ask staff where to wait; they can explain the building’s arrangements but cannot advise you on your case.

Before you leave home

Bring your hearing notice, case reference and the documents you have been asked to provide. Keep important papers organised so you can find them during the hearing. Check the court’s security rules before packing food, drinks or other items, and put your phone on silent before entering a hearing room.

The court lists disabled access, waiting room, hearing loop, public toilets among its facilities. The descriptions below explain what is available. If you need an adjustment, contact the court beforehand so staff can discuss the arrangements for your visit.

When you arrive

Follow the signs to security, then find reception or an usher. Give your case reference if asked and check the courtroom or waiting area. If you do not understand a practical instruction, ask staff to explain it. Tell the usher if you need a break, assistance or cannot hear what is being said.

Can someone come with me?

Check before bringing a supporter or child. Public access and permission for supporters depend on the type of hearing and any order made by the judge. A person accompanying you is not automatically allowed to speak for you.

What if I am late or cannot attend?

Contact the court using the number for your type of case and tell your legal representative as soon as possible. Explain the problem and follow the court’s instructions. Do not assume that sending a message changes the hearing date.

Is my hearing definitely in this building?

Use the venue on your current hearing notice. Buildings can handle different types of work, and a listing on this directory does not confirm where an individual case will be heard. Telephone and video hearings have separate joining instructions.

General preparation guidance; the court’s instructions for your hearing take priority. Read the attending-court guide and official sources.

Opening times

Court open

8:30am to 5pm for Hearings only

Building and counter opening times may differ from your hearing time. Follow the time and venue on your hearing notice.

Getting to Cardiff Social Security and Child Support Tribunal

Use the postcode CF24 0AB to plan your journey, then check the building name and entrance against your court letter.

Public transport Driving Walking

Directions open in Google Maps. Check live services, parking charges and accessibility with the transport operator. Allow time for court security.

Facilities and accessibility

Disabled access

Disabled access and toilets.

Wireless network connection

Wifi available

Interview room

Consultation rooms are available at this court

Waiting Room

.

Refreshments

Refreshments are available

Hearing Loop

This Court has hearing enhancement facilities

Prayer / Quiet room

A prayer / quiet room is available

Video facilities

Video conference only

Public toilets

.

Assistance dogs

Assistance dogs are welcome.

Hidden Disabilities Sunflower network

Lanyards available on request.

Contact the court before your visit if you need an adjustment, interpretation or other support. A listed facility does not confirm it is available for your particular hearing.

Areas of law handled

Social security

Use your hearing notice to confirm which court is dealing with your case.

Prepare for your visit

Attending court

What to check before leaving and what to do when you arrive.

Read the guide

Security at court

Check the current rules on bags, belongings and security screening.

Read the guide