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Chester Civil and Family Justice Centre

Address, contact details and practical information for Chester Civil and Family Justice Centre in Chester.

Family CourtCounty Court
Information from the court

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Address and contact details

Visiting address
Off site parking is available within 100m of the venue on Pepper Street Chester CH1 1DF
Enquiries 0300 123 5577

National Contact Centre for Civil & Family Court Monday to Friday 8.30am to 5pm

Enquiries 0300 303 0642

Divorce Contact Centre - Monday to Friday 10am to 6pm

Family public law (children in care) 0330 808 4424

Digital process for case numbers starting with C5

More telephone contacts (2)
Social security and child support 0300 123 1142
Facilities 01244 404262

If you have a disability and need help coming to a hearing, please contact this number.

DX: 702460 Chester 4

Email contacts
Civil court civil.chester.countycourt@justice.gov.uk
Family court family.chester.countycourt@justice.gov.uk
Social security and child support sscsa-liverpool@justice.gov.uk
Breathing space enquiries chester.breathingspace@justice.gov.uk
Family public law (children in care) contactfpl@justice.gov.uk

Digital process for case numbers starting with C5

Adoption adoptions.chester@justice.gov.uk
Other addresses listed by this court
Visit us
Off site parking is available within 100m of the venue on Pepper Street Chester CH1 1DF
Write to us
Trident House Little St John Street Chester CH1 1SN

Location map

Check the entrance and address against your appointment or hearing notice. Map data © OpenStreetMap contributors.

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What to expect at Chester Civil and Family Justice Centre

For an in-person hearing at Chester Civil and Family Justice Centre, start with the address and time on your hearing notice. Plan the journey to CH1 1DF and allow extra time for the security checks at the entrance.

Family hearings can involve sensitive personal information. The judge decides who may attend, and different rules can apply to different hearings. Check arrangements for a supporter, children or a separate waiting area with the court in advance.

Before you leave home

Bring your hearing notice, case reference and the documents you have been asked to provide. Keep important papers organised so you can find them during the hearing. Check the court’s security rules before packing food, drinks or other items, and put your phone on silent before entering a hearing room.

The court lists disabled access, hearing loop, lift, public toilets among its facilities. The descriptions below explain what is available. If you need an adjustment, contact the court beforehand so staff can discuss the arrangements for your visit.

When you arrive

Follow the signs to security, then find reception or an usher. Give your case reference if asked and check the courtroom or waiting area. If you do not understand a practical instruction, ask staff to explain it. Tell the usher if you need a break, assistance or cannot hear what is being said.

Can someone come with me?

Check before bringing a supporter or child. Public access and permission for supporters depend on the type of hearing and any order made by the judge. A person accompanying you is not automatically allowed to speak for you.

What if I am late or cannot attend?

Contact the court using the number for your type of case and tell your legal representative as soon as possible. Explain the problem and follow the court’s instructions. Do not assume that sending a message changes the hearing date.

Is my hearing definitely in this building?

Use the venue on your current hearing notice. Buildings can handle different types of work, and a listing on this directory does not confirm where an individual case will be heard. Telephone and video hearings have separate joining instructions.

General preparation guidance; the court’s instructions for your hearing take priority. Read the attending-court guide and official sources.

Opening times

Court open

Monday to Friday 9am to 4pm

Telephone enquiries answered

Monday to Friday 9am to 5pm

Bailiff office open

9:30am to 10:30am

Counter open

By prior appointment only (High court 10am to 4pm)

Building and counter opening times may differ from your hearing time. Follow the time and venue on your hearing notice.

Getting to Chester Civil and Family Justice Centre

Use the postcode CH1 1DF to plan your journey, then check the building name and entrance against your court letter.

Public transport Driving Walking

Directions open in Google Maps. Check live services, parking charges and accessibility with the transport operator. Allow time for court security.

No parking

There are no parking facilities at this building, however paid off site parking is available within 100m of the venue on Pepper Street.

Facilities and accessibility

No parking

There are no parking facilities at this building, however paid off site parking is available within 100m of the venue on Pepper Street.

Disabled access

This building has level access to the building entrance, and court room. If you have a disability and need help coming to a hearing, please contact 01244 404262

Assistance dogs

Assistance dogs are welcome.

Hearing Loop

The building has a portable hearing enhancement system available by prior arrangement. Please contact the court by telephone or email to let us know of your requirements.

Security arch

For safety and security, all users and their possessions will be searched by security when they enter this building. We have a security arch. Please alert the security officer if you have a pacemaker.

Lift

Lifts are available in this building to access all floors.

Public toilets

Public toilets are available on all floors.

Disabled toilet

Accessible toilets are available and are located on the ground, first and third floors. Lifts are available to these floors.

Refreshments

Refreshments are available via a vending machine and water coooler.

Interview room

There are private interview rooms on the ground, first and second floors.

Children's waiting room

The court has a childrens area on the second floor.

Baby changing facility

Baby changing facilities are available on the ground, first and third floors.

Video facilities

Video conference facilities excluding prison to court video links [for courts only]. For queries please contact 01244 404 274 or 257.

Wireless network connection

Wi-Fi is available in all areas of the building. Please read notices on display.

Witness service

Support Through Court (previously known as the PSU) is available on site to provide assistance. www.supportthroughcourt.org

Hidden Disabilities Sunflower network

Lanyards available on request.

Contact the court before your visit if you need an adjustment, interpretation or other support. A listed facility does not confirm it is available for your particular hearing.

Areas of law handled

AdoptionBankruptcyChildrenDomestic violenceHigh Court District RegistryHousing possessionMoney claimsSocial security

Use your hearing notice to confirm which court is dealing with your case.

Prepare for your visit

Attending court

What to check before leaving and what to do when you arrive.

Read the guide

Security at court

Check the current rules on bags, belongings and security screening.

Read the guide