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Newport (South Wales) County Court and Family Court

Address, contact details and practical information for Newport (South Wales) County Court and Family Court in Newport.

Family CourtCounty Court
Information from the court

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Address and contact details

Visiting address
5th Floor Clarence House Clarence Place Newport NP19 7AA
Enquiries 03001235577

National Contact Centre for Civil & Family Court Mon -Thu 9am-5pm Fri -9am-4:30pm

Welsh language helpline 03003035174
Enquiries 02922770348

Support through court

More telephone contacts (3)
Family public law (children in care) 0330 808 4424

Digital process for case numbers starting with C5

Enquiries 03003030642

Divorce Contact centre Mon -Thu 9am-5pm Fri -9am-4:30pm

Welsh language helpline 03003035171

Welsh speakers

DX: 99480 Casnewydd/Newport (South Wales) 4

Email contacts
Enquiries enquiries.newportgwent.countycourt@justice.gov.uk

County Court/possessions

Family court family.newportgwent.countycourt@justice.gov.uk

Including C100 applications

Adoption NewportGwentAdoption@justice.gov.uk
Financial Remedy FRCnewport@justice.gov.uk
Enquiries cardiff@supportthroughcourt.org

Support through court

Family public law (children in care) contactfpl@justice.gov.uk

Digital process for case numbers starting with C5

Location map

Check the entrance and address against your appointment or hearing notice. Map data © OpenStreetMap contributors.

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What to expect at Newport (South Wales) County Court and Family Court

For an in-person hearing at Newport (South Wales) County Court and Family Court, start with the address and time on your hearing notice. Plan the journey to NP19 7AA and allow extra time for the security checks at the entrance.

Family hearings can involve sensitive personal information. The judge decides who may attend, and different rules can apply to different hearings. Check arrangements for a supporter, children or a separate waiting area with the court in advance.

Before you leave home

Bring your hearing notice, case reference and the documents you have been asked to provide. Keep important papers organised so you can find them during the hearing. Check the court’s security rules before packing food, drinks or other items, and put your phone on silent before entering a hearing room.

The court lists hearing loop, public toilets, waiting room, disabled access among its facilities. The descriptions below explain what is available. If you need an adjustment, contact the court beforehand so staff can discuss the arrangements for your visit.

When you arrive

Follow the signs to security, then find reception or an usher. Give your case reference if asked and check the courtroom or waiting area. If you do not understand a practical instruction, ask staff to explain it. Tell the usher if you need a break, assistance or cannot hear what is being said.

Can someone come with me?

Check before bringing a supporter or child. Public access and permission for supporters depend on the type of hearing and any order made by the judge. A person accompanying you is not automatically allowed to speak for you.

What if I am late or cannot attend?

Contact the court using the number for your type of case and tell your legal representative as soon as possible. Explain the problem and follow the court’s instructions. Do not assume that sending a message changes the hearing date.

Is my hearing definitely in this building?

Use the venue on your current hearing notice. Buildings can handle different types of work, and a listing on this directory does not confirm where an individual case will be heard. Telephone and video hearings have separate joining instructions.

General preparation guidance; the court’s instructions for your hearing take priority. Read the attending-court guide and official sources.

Opening times

Counter open

10am to 2pm (for urgent applications, by prior appointment) Oriau agor y cownter: 10am – 2pm (ar gyfer ceisiadau brys, drwy apwyntiad ymlaen llaw)

Bailiff office open

Bailiff/Beili - 8am to 10am (floor/Llawr5)

Telephone enquiries answered

9am to 5pm

Building and counter opening times may differ from your hearing time. Follow the time and venue on your hearing notice.

Getting to Newport (South Wales) County Court and Family Court

Use the postcode NP19 7AA to plan your journey, then check the building name and entrance against your court letter.

Public transport Driving Walking

Directions open in Google Maps. Check live services, parking charges and accessibility with the transport operator. Allow time for court security.

Facilities and accessibility

Hearing Loop

This court has a hearing enhancement system.

Video facilities

Video Conference facilities only.

Prayer / Quiet room

A prayer/quiet room is available upon request.

Refreshments

A vending machine is useable for the purchasing of hot drinks and also the Court has a servery where you can at times purchase hot and cold drinks and snacks.

Public toilets

The Court has two disabled toilets and one toilet each for ladies and gentleman.

Waiting Room

This court has waiting room facilities

Assistance dogs

Assistance dogs are welcome.

Disabled access

This building has level access to the building entrance, and court room.

Interview room

Consultation rooms are available at this court

Wireless network connection

This court has wireless Internet access

Baby changing facility

Baby changing facilities are available.

Hidden Disabilities Sunflower network

Lanyards available on request.

Witness service

www.witnessservice.org.uk

Contact the court before your visit if you need an adjustment, interpretation or other support. A listed facility does not confirm it is available for your particular hearing.

Areas of law handled

AdoptionBankruptcyChildrenCivil partnershipDomestic violenceFinancial RemedyHigh Court District RegistryHousing possessionMoney claims

Use your hearing notice to confirm which court is dealing with your case.

Prepare for your visit

Attending court

What to check before leaving and what to do when you arrive.

Read the guide

Security at court

Check the current rules on bags, belongings and security screening.

Read the guide