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Swansea Civil Justice Centre

Address, contact details and practical information for Swansea Civil Justice Centre in Swansea.

Family CourtCounty Court
Information from the court

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Address and contact details

Visiting address
Caravella House Quay West Quay Parade Swansea SA1 1SP
Enquiries 03001235577

National Contact Centre for Civil & Family Court Mon -Thu 9am-5pm Fri -9am-4:30pm

Welsh language helpline 0300 303 5174

for Welsh - speakers Civil and Family court

Social security and child support 0300 123 1142
More telephone contacts (3)
Enquiries 03003030642

Divorce Contact centre Mon -Thu 9am-5pm Fri -9am-4:30pm

Welsh language helpline 03003035171

Welsh speakers Divorce

Tribunal 02920 678100

Wales Employment Tribunal-Hearing Venue Only.

DX: 99740 Abertawe/ Swansea 5

Email contacts
Enquiries family.swansea.countycourt@justice.gov.uk

Family Private Law

Family court contactfpl@justice.gov.uk

Digital process for case numbers starting with C5

Tribunal waleset@justice.gov.uk

Wales Employment Tribunal-Hearing Venue Only.

Location map

Check the entrance and address against your appointment or hearing notice. Map data © OpenStreetMap contributors.

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What to expect at Swansea Civil Justice Centre

For an in-person hearing at Swansea Civil Justice Centre, start with the address and time on your hearing notice. Plan the journey to SA1 1SP and allow extra time for the security checks at the entrance.

Family hearings can involve sensitive personal information. The judge decides who may attend, and different rules can apply to different hearings. Check arrangements for a supporter, children or a separate waiting area with the court in advance.

Before you leave home

Bring your hearing notice, case reference and the documents you have been asked to provide. Keep important papers organised so you can find them during the hearing. Check the court’s security rules before packing food, drinks or other items, and put your phone on silent before entering a hearing room.

The court lists children's waiting room, disabled access, hearing loop, baby changing facility among its facilities. The descriptions below explain what is available. If you need an adjustment, contact the court beforehand so staff can discuss the arrangements for your visit.

When you arrive

Follow the signs to security, then find reception or an usher. Give your case reference if asked and check the courtroom or waiting area. If you do not understand a practical instruction, ask staff to explain it. Tell the usher if you need a break, assistance or cannot hear what is being said.

Can someone come with me?

Check before bringing a supporter or child. Public access and permission for supporters depend on the type of hearing and any order made by the judge. A person accompanying you is not automatically allowed to speak for you.

What if I am late or cannot attend?

Contact the court using the number for your type of case and tell your legal representative as soon as possible. Explain the problem and follow the court’s instructions. Do not assume that sending a message changes the hearing date.

Is my hearing definitely in this building?

Use the venue on your current hearing notice. Buildings can handle different types of work, and a listing on this directory does not confirm where an individual case will be heard. Telephone and video hearings have separate joining instructions.

General preparation guidance; the court’s instructions for your hearing take priority. Read the attending-court guide and official sources.

Opening times

Counter open

10am-2pm

Counter service by appointment only

Family/Teulu by appointment only/trwy apwyntiad yn unig email/ebostio: family.swansea.countycourt@justice.gov.uk

County Court open

Sifil/Civil by appointment only/trwy apwyntiad yn unig email/ebostio: enquiries.swansea.countycourt@justice.gov.uk

Building and counter opening times may differ from your hearing time. Follow the time and venue on your hearing notice.

Getting to Swansea Civil Justice Centre

Use the postcode SA1 1SP to plan your journey, then check the building name and entrance against your court letter.

Directions open in Google Maps. Check live services, parking charges and accessibility with the transport operator. Allow time for court security.

Parking

Public parking is not available at this Court. There is an NCP car park at the rear of the building.

Facilities and accessibility

Wireless network connection

WIFI for Court Users

Hidden Disabilities Sunflower network

Lanyards available on request.

Parking

Public parking is not available at this Court. There is an NCP car park at the rear of the building.

Refreshments

Hot and cold drinks vending machines are available on the 2nd floor in the waiting area outside court Room 5.

Children's waiting room

This court has a childrens room facility.

Interview room

consultation rooms are available at this court.

Assistance dogs

Assistance dogs are welcome.

Disabled access

Disabled access and disabled toilet

Hearing Loop

This court has a hearing loop system.

Baby changing facility

Baby changing facilities are available.

Video facilities

Court/hearing room video facilities and prison to court video link facilities are available by prior arrangement. Please contact the court by telephone or email to let us know of your requirements.

Contact the court before your visit if you need an adjustment, interpretation or other support. A listed facility does not confirm it is available for your particular hearing.

Areas of law handled

AdoptionBankruptcyChildrenDomestic violenceEmploymentFinancial RemedyHousing possessionMoney claimsSocial security

Use your hearing notice to confirm which court is dealing with your case.

Prepare for your visit