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Torquay and Newton Abbot County and Family Court

Address, contact details and practical information for Torquay and Newton Abbot County and Family Court in Torquay.

Family CourtCounty Court
Information from the court

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Address and contact details

Visiting address
The Willows Nicholson Road Torquay TQ2 7AZ
Enquiries 0300 123 5577

National Contact Centre for Civil & Family Court - Monday to Friday 8:30am -5pm

Enquiries 0300 303 0642

Divorce Contact Centre - Monday to Friday 10am - 6pm

Family public law (children in care) 0330 808 4424

Digital process for case numbers starting with C5

DX: 98740 Torquay 4

Email contacts
Family court family.plymouth.countycourt@justice.gov.uk

Including C100 applications

Family public law (children in care) contactfpl@justice.gov.uk

Digital process for case numbers starting with C5

Location map

Check the entrance and address against your appointment or hearing notice. Map data © OpenStreetMap contributors.

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What to expect at Torquay and Newton Abbot County and Family Court

For an in-person hearing at Torquay and Newton Abbot County and Family Court, start with the address and time on your hearing notice. Plan the journey to TQ2 7AZ and allow extra time for the security checks at the entrance.

Family hearings can involve sensitive personal information. The judge decides who may attend, and different rules can apply to different hearings. Check arrangements for a supporter, children or a separate waiting area with the court in advance.

Before you leave home

Bring your hearing notice, case reference and the documents you have been asked to provide. Keep important papers organised so you can find them during the hearing. Check the court’s security rules before packing food, drinks or other items, and put your phone on silent before entering a hearing room.

The court lists disabled access, hearing loop, lift, public toilets among its facilities. The descriptions below explain what is available. If you need an adjustment, contact the court beforehand so staff can discuss the arrangements for your visit.

When you arrive

Follow the signs to security, then find reception or an usher. Give your case reference if asked and check the courtroom or waiting area. If you do not understand a practical instruction, ask staff to explain it. Tell the usher if you need a break, assistance or cannot hear what is being said.

Can someone come with me?

Check before bringing a supporter or child. Public access and permission for supporters depend on the type of hearing and any order made by the judge. A person accompanying you is not automatically allowed to speak for you.

What if I am late or cannot attend?

Contact the court using the number for your type of case and tell your legal representative as soon as possible. Explain the problem and follow the court’s instructions. Do not assume that sending a message changes the hearing date.

Is my hearing definitely in this building?

Use the venue on your current hearing notice. Buildings can handle different types of work, and a listing on this directory does not confirm where an individual case will be heard. Telephone and video hearings have separate joining instructions.

General preparation guidance; the court’s instructions for your hearing take priority. Read the attending-court guide and official sources.

Opening times

Counter service by appointment only

By prior appointment only before 4pm

Court open

Monday to Friday 9am to 5pm

Telephone enquiries answered

Monday to Friday 9am to 5pm

Building and counter opening times may differ from your hearing time. Follow the time and venue on your hearing notice.

Getting to Torquay and Newton Abbot County and Family Court

Use the postcode TQ2 7AZ to plan your journey, then check the building name and entrance against your court letter.

Directions open in Google Maps. Check live services, parking charges and accessibility with the transport operator. Allow time for court security.

Parking

There is a public car park available at the front of the building which has a limited capacity, please ensure that you only park in the designated bays and do not use the marked disabled bays unless you have permission to do so

Disabled access

This building has level access to the building entrance, a lift to the floors where the courts are located and level access into the hearing rooms. There are designated disabled parking bays available at the front of the building in the public car park.

Facilities and accessibility

Hidden Disabilities Sunflower network

Lanyards available on request.

Parking

There is a public car park available at the front of the building which has a limited capacity, please ensure that you only park in the designated bays and do not use the marked disabled bays unless you have permission to do so

Disabled access

This building has level access to the building entrance, a lift to the floors where the courts are located and level access into the hearing rooms. There are designated disabled parking bays available at the front of the building in the public car park.

Assistance dogs

Assistance dogs are welcome.

Hearing Loop

The building has hearing enhancement facilities available by prior arrangement. Please contact the Court office by telephone or email if necessary.

Security arch

For Safety and Security, all users and their possessions will be searched by security when they enter the building. We have a security arch. Please alert security if you have a pacemaker

Lift

A lift available at the main entrance to the first floor. The lift is suitable for wheelchairs, the maximum load is 8 persons or 630kg.

Public toilets

Public toilets are available the first floor of the building.

Disabled toilet

Accessible toilets are available and are located the first floor. A lift is available to this floor.

Refreshments

A hot drinks vending machine is available in the main public waiting area on the first floor.

Interview room

Five interview rooms are available at this court.

Waiting Room

This building has a public waiting area on the first floor.

Baby changing facility

Baby changing facilities are available in the disabled toilets on the first floor.

Video facilities

This court has Prison Video Link facilities which is also available for conferences and legal visits. To book a booth email Southdevonmc@justice.gov.uk subject heading, Video Link Booking or telephone 01803 617898.

Wireless network connection

This court has wireless Internet access available within the building via the GovWifi service.

Contact the court before your visit if you need an adjustment, interpretation or other support. A listed facility does not confirm it is available for your particular hearing.

Areas of law handled

BankruptcyChildrenDivorceHousing possessionMoney claims

Use your hearing notice to confirm which court is dealing with your case.

Prepare for your visit