Court Guide · Sources checked 13 September 2026
Choose the help you actually need
Advice about your rights, completing a document, negotiating, representing you and practical court support are different services. When contacting a service, explain the subject, your location, any deadline and the kind of help you need. Ask whether it covers your area and whether appointments are available.
Law centres and community advice
Law centres and Citizens Advice services can cover particular social-welfare issues, subject to local remit, funding and capacity. Check the service’s own information for subjects covered, eligibility, appointment arrangements and whether representation is offered. A service being nearby does not establish that it can take your case.
University and pro bono clinics
Some university and volunteer clinics provide an initial advice appointment or help with particular documents. Opening periods, term-time restrictions, subject limits and intake rules vary. LawWorks maintains a clinic finder; use the clinic’s current instructions rather than assuming it accepts walk-ins or ongoing cases.
Welfare benefits and education
Ask whether an adviser handles the specific benefit or education decision and can help with reconsideration, evidence or a tribunal appeal. English SEND information, advice and support services have a local remit. Welsh ALN has a separate system. Do not wait for an appointment without checking any time limit.
Practical support at court
Support Through Court helps people who are navigating court without a lawyer with practical and emotional support. This is different from legal advice or representation. Check its local and remote services and appointment instructions. Witness and coroner services have different support routes.
Check funding before paying
Legal aid depends on the issue and the applicable eligibility tests. Legal expenses insurance, a union or an employer assistance scheme may cover specified work. Ask who will provide the service, what is included and whether you need approval before instructing someone.
Sources and next steps
General information, not advice on an individual case. Follow current official instructions and seek qualified advice about legal decisions.